Theresa is a multifaceted Product & Service Designer. She is a user/customer advocate, a systems thinker, problem solver, and passionate idealist.
With her unique background in marketing, finance operations, and startups, Theresa thrives on the spirit of adventure and discovery. Her design process always combines the pursuit of functional and business goals, with an in-depth understanding of the context and ecosystem. By working with multidisciplinary teams, Theresa has learned to embrace chaos and ambiguity, while confidently bringing clarity to complex ideas through visuals.
She is a strategic partner with experiences designing for different contexts, from both early to growth stage B2C and B2B digital products, to large-scale E2E processes and services, to full-stack design systems. Along with her pixel-perfect output, Theresa is committed to creating streamlined, delightful experiences through empathetic and holistic thinking. She values robust research synthesis, user testing, and data validation to guide design decisions at all touchpoints within a product.
Theresa is also part of NYC-UXPA as the Director of Volunteers. She is passionate about mentoring aspiring designers and creating platforms to help people build meaningful connections. When not designing, Theresa is practicing yoga, creating her own recipes, or exploring a new city.